Portfolio
Selected work
Case studies from fintech, government, and regulated services.
Redesigning film & TV timesheets
Reducing completion time from an hour to five minutes by rebuilding a product from the ground up.
User research while you sleep
An AI-powered async research tool — parallelising user interviews, cutting per-interview cost by ~100× and eliminating scheduling overhead entirely.
Self-service payroll
Designing a digital payroll hub for a film industry platform under extreme time pressure — launched before productions resumed after the Hollywood strike, cutting weekly prep time by 43%.
Trajectory at a glance
Designing a unified business-intelligence dashboard for a four-company merger — replacing six disconnected reports with one trustworthy view that gave leadership a clear read of the business in minutes.
Training AI to predict worksite safety
Leading the R&D programme at FYLD to test whether machine learning could predict utility safety incidents — securing an additional £400k in OFGEM Strategic Innovation Fund grants and developing a patent-pending safety reporting system.
Using AI to verify illegal sewage spills
Best Pitch winner at the NWG Innovation Festival 2022 — leading "The Spillage Idiots" to build a stochastic ML proof of concept overnight that cut spill verification from 36 hours to ~3 minutes.
Implementing a continuous discovery process
Building a research operating system for three product squads — turning a siloed, PowerPoint-based research culture into a shared, always-on discovery practice that scaled with the team.